Free Trial:

Our Free Trial is to give you confidence you have chosen the right software for your products, without any charges for 30 days even if you exceed the Free plan allowances. Your free trial period will end after 30 days but you can continue using Amazon by Codisto and all its features.

You will need to select a plan: 

This will be showing in your Settings Screen

Free for up to 50 orders a month.

This plan gives you 50 orders free every month and an overage fee of 1% of the selling price from the 51st order onwards.  You will be required to enter into a billing agreement with Shopify where you can  see your Amazon By Codisto fees.  If you do not go over 50 orders you will not be charged.

What if I go over my plan 

If you incur overage fees these will show in your overview screen in the Codisto app as shown below

Here you have 2 choices:

1. You can pay the overage fees and remain on the same plan OR
2. You can upgrade to the next plan and the existing overage fees will be waived

You can upgrade or downgrade your plan at any time to suit your needs

Why am I being charged for my FBA orders? I thought they were Free?

All orders including FBA/FBM are chargeable.

When you link your listings to the Amazon By Codisto App we are managing some or all of the information within this listing - such as pricing, inventory and descriptions and so on if listing details are enabled.

Charges are therefore made when:

An order is sent to Shopify, managed or not managed by the Codisto app (we are pushing this order) This includes FBA orders.

OR

An order came from listings that are linked to the app, even if they are not sent to Shopify. 

This includes FBA orders. 

Why? If we are running sync on listings, including FBA orders we are enabling the orders even if we are not pushing them to Shopify.  If you turn listing sync off and the orders are not sent to Shopify we will not charge you.

How do I ensure I am not charged for my orders:

Listings need to be unlinked from our app and managed via your Seller Central 

How to unlink my listings

Go to Bulk edit, Add Fields FBA/FBM, determine which listings are to be unlinked

Click on Inactive and SAVE - this will cease they synchronizing of this listing but will remain in Seller Central.

Orders with higher volume - Fixed Plan

You might find one of our fixed plans to be better value. Starting from $19 a month for up to 100 orders, with the full range of plans available from our pricing page - see plans below

No Plan Selected

If no plan is selected and you exceed 50 orders we will prompt you to select either the Free50 Plan with overages (see above) or a fixed plan to continue using Amazon by Codisto. 

Why do I have to pay if I have over 50 orders a month?

Codisto’s developers and support team work hard to bring you the best, most reliable Amazon integration available for Shopify, with frequent updates and feature improvements, and backed by an excellent customer support team readily available, 24/7 to help you every step of the way.

We understand many sellers are just starting out with their ecommerce business and any added cost can make it harder for you to grow. We’re offering a range of plans that scale in cost with your sales so that merchants of all sizes can enjoy. 

We’re excited to be a part of your ecommerce journey, and look forward to watching your business grow on Amazon.

As always, our support team is available to help with questions about your plans and billing, please don’t hesitate to reach out to ascsupport@codisto.com.