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Video Tutorials
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Getting Started
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Listings & Orders
- Pending orders
- Multi-Channel Fulfillment (MCF)
- Tax Handling for Amazon Orders
- Handmade on Amazon
- GTIN Exemption Instructions
- Understanding Amazon Listings
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Managing Listing Settings
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Selling on Amazon
- What is an Amazon Seller SKU?
- How to win the Amazon Buy Box
- How to Create an Amazon Seller Account
- Understanding Amazon - What are ASINs?
- Amazon FBA and FBM
- Product Identifiers: UPCs, EANs, ISBNs, GTINs and ASINs
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Plans & Billing
- Billing for Amazon By Codisto
- How does the Free plan work?
- Exceeding Plan Limits/50 Free Orders
- Can I upgrade/downgrade plans anytime?
- Set up fees, contracts, can I cancel anytime?
- I operate two stores, do I need two Amazon Channel subscriptions?
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Frequently Asked Questions
- Can I operate more than one Amazon Sales Channel app?
- Can Amazon by Codisto import my Amazon listings and create products in Shopify?
- What does Amazon by Codisto do?
- What is the difference between Amazon Channel by Codisto & Channel Cloud?
- What are the requirements to use Amazon Channel by Codisto?
About Amazon by Codisto
- Common Amazon Account Errors
- My account was suspended, reinstated and now it shows it is in an error state?
- My refund is stuck in pending?
- I received an email from Amazon saying that a developer's access is about to expire. What does that mean?
- Why is my product showing as "Currently Unavailable" on Amazon?
Amazon Account
- Can I use the Amazon Sales Channel to fulfil Shopify web orders using Fulfilment by Amazon (FBA)?
- Can I use Amazon Channel by Codisto to just import Amazon orders into Shopify?
- Where do I update my product listings directly on Amazon or in Shopify?
- Can I list selected products/part catalog or do I have to list the entire catalog?
- Do I require GTINs (Barcodes like UPCs, EANs or ISBNs) to sell on Amazon?
Listings and Orders
- How long does it take Amazon to update inventory?
- I fulfilled an order but it still appears as unfulfilled in Shopify, why?
- My Shopify inventory is out of sync with Amazon, what's wrong?
- The price I set in Shopify does not match the price seen on Amazon, why is this?
- The Listing on Amazon doesn't reflect what I have on my Product in Shopify, is the sync working?
Sync
- How long does it take to get products on to Amazon?
- I added the Amazon Sales Channel by Codisto app but now I can't find it in my Admin?
- Can I use a Excel or CSV to import into Amazon Channel?
- What does Amazon Channel by Codisto use as the source of truth for sync of data?
- Where Do I Process Amazon Refunds?
Amazon Channel App
- Common Amazon Listing Errors Summary
- 4400 -Your seller account is not approved to offer seller-fulfilled products in this category at this time.
- 5000 - XML Parsing Error at Line <INSERT>, Column <INSERT>: cvc-
- 5002 - An internal error occurred. Please resubmit your data. For more details, see http://sellercentral.amazon.com/gp/errorcode/5002
- 5461 - You may not change the brand name on this ASIN. Please use the brand name currently shown on the ASIN detail page. If you believe you are using the correct brand name, contact Seller support https://sellercentral.amazon.com/hz/contact-us and mentio
Amazon Listing Errors
